Advanced Computer and Internet Series -

Advanced Troubleshooting

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Course Outline:
  1. Hardware versus Software Problems
    1. Hardware
      1. Techie Test Sequence
      2. RAM
      3. Hard Drive
      4. Typical Problems
    2. Software
      1. System Tools
      2. Control Panels
      3. Drivers
      4. Typical Problems
  2. Advanced Windows
    1. Settings/Properties/Options/Configuration
      1. Background
      2. Screensavers
    2. Renaming
    3. Deleting
    4. Recycle Bin
  3. Getting Answers
    1. Usenet, email, etc
    2. Each Hardware Company has an online resource page online
    3. Sites:
 http://www.osseo.k12.mn.us/pcsh/ComputerTroubleshootingTips.htm
http://www.mindconnection.com/library/computer/0menu.htm
http://www.everythingcomputers.com
http://pip.ehhs.cmich.edu/healthy
http://www.pcguide.com
http://www.ctips.com
http://www.computerhope.com/basic.htm
http://www.solvithightech.co.kr/ontrack/fixit/fx99trouble.htm
http://support.microsoft.com
http://www.pbs.mcp.com
http://www.cnet.com
http://www.zdnet.com
http://www.css.msu.edu/pc-guide.html
http://www.fixwindows.com
http://www.pcguide.com
http://pclt.cis.yale.edu/pclt/default.htm
http://home.att.net/~t.f.cook/

Homework: Check "system information" (found under system tools) on your home computer to see if you have any problem areas on your computer. Also check "system" (sometimes-called system properties – found under control panels) and see if there are any problems there as well. If there are problems make a note and inform Devin so that you can schedule time to come in and fix your computer with him! If not go to bed knowing that your computer is running well!